All registered users, irrespective of the type of license they acquired, have a right to upgrade their products. There are two basic options for upgrading your software:

• Minor Version Updates
  All minor version updates are free of charge. A minor update might add small features, improvements and fix any bugs that were found in the program. Minor version updates are released frequently, usually several times a year, but we do not guarantee their exact quantity. You can know if an update is a minor one by looking at the version number. If the first part of the number hasn't changed, it's a minor update - so if you have version 1.05 of a program, then versions 1.10, 1.13, 1.22 and 1.75 would all be examples of minor version updates.
• Major Version Upgrades
  Upgrading to a new major version of a program requires an upgrade fee. The upgrade fee will normally be 50% of the standard product price. A major version upgrade adds lots of new features, and may even be rewritten from scratch. Major upgrades aren't released very often - typically once every 1 to 2 years. You can know if an upgrade is a major one by looking at the version number. If the first part of the number changes, it's a major upgrade. For example, if you have version 1.75, then version 2.00 is a major upgrade.

Note: Customers who purchased EMS software with Maintenance are entitled to receive minor updates and major upgrades for free during the whole Maintenance period. You can learn more about the benefits of EMS Software Maintenance Program from our Maintenance FAQs.

You are eligible for a free major upgrade if you purchased your software within 60 days of the major upgrade release. However, there is a small fee for processing the upgrade request and generating a new registration key. Please contact our Support Team at Support Ticket System or Live Chat service for the instructions on how to receive your upgrade.

Sorry, no. The discounts on major upgrades are only available if you are purchasing the next version of the software you have already purchased; otherwise, no discounts are available. For example, if you purchased version 1.X and now you want to purchase version 3.X you have to pay the full price. But sometimes we announce time-limited promotion campaigns during which our customers are offered major upgrades at special prices, irrespective of the version they have bought. That’s why we highly recommend that you subscribe to our product newsletter, which is absolutely free.

You can subscribe to our free newsletter and you will get a notification of available product updates. Alternatively, you can come back to our web site and check out Product News.

If you want to get a minor update, simply go to the product download page and download the latest version. To update your previous version of the product you should reinstall it in the previous installation folder.

If you want to get a major upgrade for your software, please visit a Support Ticket System and choose the “Software – Upgrade” category to create an upgrade request. We shall contact you and provide further instructions. You can also consult our Live Chat service

Basically, there are two upgrading options:
1) You should either download the complete Studio package anew and install it on the same workstation as your original version, which will be overwritten. All settings will be saved.
2) Or, you should update SQL Studio components through SQL Studio Direct service (Navigate/SQL Studio Direct main menu item). A pop-up window will tell you about available updates. Click Yes to download these updates (Internet connection is a must). The Refresh icon on SQL Studio Direct toolbar serves the same purpose. You can also set the interval for Automatic polling of the network in search of updates (see the corresponding icon).
The update procedure performed either way will not require any additional registration.
There is a third possibility for updating SQL Manager component only. You can download the Studio edition of the tool from the corresponding SQL Manager download page. You would then need to unpack the archive in the SQL Manager subfolder within SQL Studio installation directory (e.g. C:\Program Files\EMS\SQL Studio for MySQL\SQL Manager).

Yes, we will. You will not be forced to upgrade your program to a new major version - you can continue to use the old version if you wish, and you can continue to receive support for that product during 12 months after the date of purchase. Older versions may not necessarily receive future improvements or updates, though.